Who is responsible for your data

MIRACLES HAPPEN PAINT COMPANY AND SERVICE LLC ("Miracles Happen Paint Co & Services"), located in Aurora, is responsible for the personal data collected through this website, in accordance with applicable United States federal and state privacy laws.

For anything related to your personal data, you can reach us through any of the contact channels listed at the end of this page.

What we collect and why

We only collect the information you give us voluntarily through our forms: your name, email address, phone number, and the message or details of your request. If you book an appointment, we also store the date, the time and — when the service takes place at your location — the address you provide.

We use that information solely to answer your request, provide the service, confirm or remind you of an appointment and, if you allow it, send you information about our services. We do not sell your personal data.

We keep your information for as long as it takes to handle your request and meet our legal and accounting obligations; after that we delete it or anonymize it.

Cookies and measurement technologies

This site may use cookies and similar technologies (pixels, local storage and tags) for two purposes: to make the site work correctly (strictly necessary technical cookies) and to understand in aggregate how the site is used so we can improve it (measurement and, where applicable, marketing cookies).

The tools we may use include Google Analytics (GA4), Google Tag Manager, the Meta pixel (Facebook and Instagram) and other measurement or advertising tags we install to evaluate our campaigns. These tools may record data such as the pages you visit, how long you stay, your device and browser type, where your visit came from, and actions like submitting a form or clicking a WhatsApp or call button. This information is handled in aggregate and is not intended to identify you personally.

These providers are independent third parties acting as controllers or processors under their own privacy policies, and they may transfer information to servers located in other countries. We recommend reviewing the privacy policies of Google and Meta to understand how they handle information.

You can block or delete cookies from your browser settings, and also use the opt-out tools these providers offer. Note that disabling strictly necessary cookies may stop some parts of the site from working properly.

Your rights

At any time and free of charge, you may access, update and correct your information; ask for proof of the consent you gave us; be told how your data has been used; withdraw your consent and request deletion of your data where applicable; and file a complaint with the competent consumer protection authority (including the Federal Trade Commission).

To exercise any of these rights, write to us through the contact channels listed at the end of this page, describing your request. We will respond within the timeframes set by law.

Security and changes

We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss or alteration. Data is transmitted on this site over an encrypted connection (HTTPS).

We may update this policy to reflect changes in our services or in the law. The version in force is always the one published on this page.